When your Toolbelt Websites website goes live, the new website becomes the version visitors should reach when they use your main domain name. Depending on the existing setup, this may involve changes to the domain or DNS before the new website is visible everywhere.
What does “going live” mean?
Before launch, a new website can be reviewed without replacing the public website customers already use. Going live is the point where the main domain is connected so normal visitors can reach the new website.
The exact steps vary depending on how the current domain and website hosting are arranged.
Will anything need to change on my domain?
Sometimes. A launch may require a DNS-record change or, in some setups, a change to nameservers. If a customer action is required, Toolbelt Websites will provide the relevant instructions.
Avoid making additional DNS changes at the same time unless they have been requested. Domain settings can also affect services such as email.
Why might some people see the old website for a while?
After a DNS change, different networks can refresh at different times. During that period one person may reach the new website while another still reaches the previous version.
This is normally temporary. Read what is DNS propagation? for a fuller explanation.
What does Toolbelt Websites check around launch?
Toolbelt Websites checks that the website is available and reviews key customer-facing areas such as important pages, navigation and main contact routes as part of the launch process.
If something changes because of DNS caching after launch, that does not necessarily mean the website itself has failed.
Should I cancel my old hosting or other website services immediately?
No. Keep old website and hosting services active until Toolbelt Websites has advised that it is safe to cancel them. Cancelling too early can make a launch harder to manage and, depending on the provider, may affect other services linked to the account.
Important: do not cancel an old hosting account simply because the new website appears to be live on your own device. Wait for confirmation from Toolbelt Websites.
Last updated: 8 September 2026