What should I send to Toolbelt Websites?
Provide the new email address you want to use and make sure it has been typed correctly. The mailbox should already exist, be able to receive normal email and be monitored by the person or team responsible for enquiries.
Why should the new address be checked carefully?
A small spelling mistake can send enquiries to the wrong place or to an address that does not exist. Before requesting the change, send a normal email to the new mailbox and confirm somebody can receive it.
Test the form after the change
Once the recipient has been updated, submit one controlled test through the public website and check both the on-screen success message and the receiving inbox. Our guide How do I check whether my website form is working? explains a simple test process.
For a refresher on the normal destination, see Where do website enquiries go?.
Last updated: 9 September 2026