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Domains & DNS

How do I change my nameservers?

A provider-neutral guide to changing nameservers safely when Toolbelt Websites has asked you to do so.

Changing nameservers means telling your domain to use a different service for its DNS instructions. The exact buttons and labels vary between domain providers, so only make this change when Toolbelt Websites has supplied the nameserver details for your project.

Before you change anything

Make sure you are working with the correct domain and have the exact nameserver values supplied for the change. Do not guess the values or copy nameservers from another website.

If the term is unfamiliar, read what nameservers are before continuing.

General steps for changing nameservers

  1. Sign in to the company that manages your domain.
  2. Open the relevant domain and look for an area labelled Nameservers, DNS, Domain settings or similar.
  3. Choose the option to use custom or different nameservers if required.
  4. Enter the nameserver values you have been instructed to use.
  5. Check the spelling carefully and save the change.

Some providers ask you to replace two or more existing values, while others present the setting differently. If what you see does not match the instructions you were given, stop and ask before making the change.

Why can changing nameservers affect email?

Nameservers control where the full DNS zone is managed. That zone may include records used by business email as well as the website. If required email records are missing after a nameserver change, email delivery can be disrupted.

Read whether changing your website can affect email before making a nameserver change where business email is in use.

Do not: delete or alter unrelated DNS records simply to make the page look cleaner. Website, email and verification services can depend on records that are not obvious from their names.

What happens after the change?

Nameserver changes are not always visible everywhere immediately. Networks may continue using older DNS information for a period while the update spreads.

See what DNS propagation means and how long DNS changes can take for practical expectations.

Last updated: 8 September 2026