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Plans, Billing & Ownership

What is included in my monthly website plan?

A Toolbelt Websites plan is a managed website service rather than a one-off website file. The core technical essentials are looked after for you, while the exact page, SEO, content and support allowances depend on your plan.

A managed website service

All four plans include the core services needed to keep the website operating as part of the Toolbelt Websites service. That includes hosting, SSL, routine website maintenance, website security and support.

You do not need to arrange separate hosting simply to use the website, and you do not need to manage routine technical maintenance yourself.

What is included across all plans?

The exact feature list varies by package, but all plans include an appropriate version of:

  • professional website design and responsive/mobile-friendly presentation;
  • hosting and SSL;
  • routine maintenance and website security;
  • support;
  • domain connection or setup where required;
  • a contact/enquiry route appropriate to the website;
  • basic SEO foundations appropriate to the package;
  • Google Analytics 4;
  • a website-update allowance for reasonable changes to the existing website.

The One Page plan starts with 15 minutes of update time per billing cycle. Starter includes 30 minutes, Growth 1 hour and Pro 2 hours.

What varies between packages?

Page capacity, search structure, blog/news functionality, article-upload allowances, Google Business Profile work, reporting and support priority vary by package.

For example, Growth and Pro are designed for businesses that need more service/content capacity and include priority support. Growth includes up to 4 customer-supplied article uploads per month and Pro includes up to 10. Those are publication allowances for material supplied by the customer; they are not an unlimited copywriting service.

The Website Packages page contains the current side-by-side feature comparison.

What does support mean?

Support is primarily provided in writing through the Help Centre and support@toolbeltwebsites.co.uk. One Page and Starter have Standard Support, where Toolbelt Websites aims to respond within 48 hours. Growth and Pro have Priority Support, where Toolbelt Websites aims to respond within 24 hours.

These are response aims rather than a formal service-level guarantee. Support can cover website faults, form problems, technical questions, reasonable website-related configuration assistance and questions about how the managed service works.

For the best way to contact us, see How do I contact Toolbelt Websites support?.

What may sit outside the normal plan?

Some work is larger than routine support or the included update allowance. Examples can include major redesigns, substantial standalone development, extensive new functionality or a separate SEO campaign.

Suitable additional work can be scoped separately at £50 + VAT per hour, billed in 15-minute increments. Standard additional pages have their own £10 + VAT per page per month pricing and are not automatically charged again as hourly development.

See What counts as additional development? and What counts towards my monthly website update allowance?.

Last updated: 9 September 2026